At Lotto.com, your safety is our top priority.
We want our customers to feel completely secure when using our site to play the state lottery.
A common lottery scam may involve the scammer contacting an individual by text, phone, email, or mail, and claiming that the recipient has won a prize with a state lottery. This is a fraudulent claim if it’s not directly from Lotto.com.
We encourage you to never respond to fraudulent lottery messages without confirming that you are speaking to the Lotto.com Success Team from our email success@lotto.com, as well as viewing your Lotto.com account to confirm your winnings.
It can be difficult to distinguish when Lottery Scams are fraudulent, especially if they are claiming to be from Lotto.com, the state Lottery, or any other Lottery courier service.
The following are warning signs that can help you identify Online Lottery Scams:
- Winning a lottery for a game that you have never purchased tickets for.
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Winning a lottery from outside of your state.
- Due to state rules and regulations, you must be physically located in one of our eligible locations in order to play on Lotto.com.
- Receiving calls from Caller IDs with area codes located outside of the United States.
- Receiving urgent requests for personal information, such as passwords or bank details.
- Receiving emails that contain suspicious links or attachments.
- Unusual grammatical errors in emails or websites.
Lotto.com will always reach out to the customer by email in the case of a winning ticket from our email success@lotto.com.
Lotto.com Will Never Ask You To…
- Send or wire any payment to claim a prize, cover any “fees”, or pay any “taxes”.
- Deposit a check to cover “expenses” and then ask you to send money back. The check is fraudulent and will bounce.
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Provide any personal or financial information such as including Social Security numbers, bank account numbers, or credit card information.
- Please note, we may ask you to confirm your Lotto.com account information to verify that we are speaking to the holder of the Lotto.com account
- Pay more to increase your odds of winning any prize.
- Keep your win and your prize confidential.
When you suspect that you have received an attempted Lottery Scam, we encourage you to do the following:
- Verify the contact information (including email address, physical address, phone number, and website) of the lottery or organization before responding to them.
- Report any emails, text messages, phone calls, or letters that are highly suspicious
Report the Scam
You can report any attempted scam to the Federal Trade Commission at 1-877-FTC-HELP or at the FTC Consumer Information website.
